Privacy & Policy
Who We Are
Our website address is https://aestheticsexpress.com. This policy sets out our responsibilities when you place an order with us and explains how your information is collected, used, and protected.
This website is owned and operated by Aesthetics Express UK, a company registered in England and Wales. For the purposes of the Data Protection Act 1998 and the GDPR, the Data Controller is Aesthetics Express UK (email: info@aestheticsexpress.com).
We know your personal data matters to you, and we are committed to keeping it safe and secure.
Your Rights
Under the GDPR, you have the right to:
- Be informed about how we use your personal data.
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data.
- Request deletion of your personal data (“the right to be forgotten”).
- Restrict the way your data is processed.
- Receive a copy of your data for reuse elsewhere (“data portability”).
- Object to specific uses of your data.
- Rights relating to automated decision-making and profiling.
Our Commitment to You
- We will not contact you for marketing without your consent.
- We only collect information necessary to process your orders and communicate with you about them.
- We will never sell your personal information to third parties.
- You can unsubscribe from our newsletter at any time using the link in our emails.
- Any data provided through our enquiry forms will only be used to respond to your request and never for marketing or resale.
Information We Collect & How We Use It
When you register, place an order, or use our services, we may ask for details such as your name, email address, billing/shipping address, and other relevant information.
We may use this information to:
- Manage and improve our website.
- Provide products and services you request.
- Enable interactive features.
- Respond to enquiries.
- Notify you about offers, promotions, or new products (with your consent).
We only retain your personal data for as long as necessary. Data may be disclosed where required by law or in connection with fraud prevention, legal claims, or business transfers such as a sale or merger.
Non-Personal Information
We may collect non-identifiable data such as IP addresses, browser type, access times, and general usage patterns. This helps us improve functionality, user experience, and advertising.
Cookies
Our website uses cookies to improve your browsing experience, personalise content, and analyse site performance.
We use:
- Strictly necessary cookies – essential for website functionality (e.g. shopping cart, checkout).
- Performance cookies – help us understand how visitors use our site.
- Functionality cookies – remember your preferences (e.g. region, language).
- Targeting cookies – record your visits to personalise advertising.
You can change your cookie preferences via your browser settings at any time. Please note that blocking cookies may affect site performance.
Guides for managing cookies:
Newsletter
You will only receive newsletters if you have opted in. You can unsubscribe anytime using the “Unsubscribe” link in emails or by contacting info@aestheticsexpress.com.
Opting Out
To unsubscribe from communications, click the unsubscribe link in emails or contact us at info@aestheticsexpress.com. We will respond within 48 hours.
Order-related emails are required, but we will never use your information for other purposes without your consent.
You may also request access to your personal data, ask us to update it, or request deletion. We aim to respond within 14 days.
Data Security
We use appropriate security measures to protect your personal data against unauthorised access, loss, or misuse. Only authorised employees have access to personal data when necessary to provide our services.
External Content & Media
If you upload images, please avoid including embedded location data (EXIF GPS). Our site may include embedded content (such as videos or articles) from third parties, which may collect additional data when viewed.
Retention of Data
- Comments and metadata are stored indefinitely.
- Registered users can view, edit, or delete their personal data at any time (except usernames).
- Website administrators may also manage user data.
Changes to This Policy
We may update this policy from time to time. Continued use of our website means you accept the latest version.
Contact Us
For questions about this Privacy Policy, please contact:
07958624466
info@aestheticsexpress.com
Effective Date: 20/08/2025
